Protecting
your personal data is our priority. This privacy policy (“this Policy”) applies to your use of, our online and mobile
platform that helps to connect Buyers and
Merchants for the trading of merchandises at/through our website www.malaysiaseafood.com and/or mobile
application (collectively and individually, “the Site”) and other online and offline services available thereon
(collectively, “the Service”).
The
terms “we”, “us”, “our” and “the Company” refer to Deep Sea Fishery Kingdom
Sdn. Bhd. The term “you” or “your” refers to each user who accesses and uses
the Service.
This
Policy explains how personal data is collected, processed, used and disclosed
by us, in relation to your access and use of the Service which are provided through
the Site. By accessing and/or using the Service, you agree and consent to us
collecting, processing, using and disclosing your personal information in the
manner set out below. If you do not agree to this Policy or any part thereof,
you should stop accessing and/or using the Service and stop providing us
information.
1. Information We
Collect
A. Personal
Information
(1)
In order to access or use the Service,
you are required to register an account with us at the Site where we collect
information about you and such personal information includes your name, company
name, email address, postal address, phone number (including your mobile phone
number).
(2)
In the case of merchants, we collect
further information from you, including but not limited to your company details
such as company registered name, trading name, company registration number,
address details, contact details, and bank details.
B. Usage Information
(1)
We may use technologies that collect,
process and store certain data about the use of the Service on an aggregate
and/or anonymous basis. This information may be non-identifying or may be
associated with you. Any such information associated with your personal
information will be treated as personal information.
C. URL & IP Address
The Company and/or any other
authorized third parties with whom we have contracted may collect your Uniform
Resource Locator (“URL”) which
indicates to us the website you visited prior and after visiting the Site, the
type of browser you used and your Internet Protocol Address (“IP Address”).
D. Cookies and Other Technologies
(1)
Like many other websites, during your
visit to the Site or usage of the Service, we may use “cookies”, “flash
cookies” and/or other similar technologies to collect your URL and IP address
information.
(2)
Cookies and flash cookies may be used
for many purposes, including, but not limited to, remembering you and your
preferences and tracking your visits to the Site. We may also utilize
persistent cookies or other similar technologies that only we can read and use
to save your login information for future logins, to hold session information
and to track your preferences. We may utilize session ID cookies or other
similar technologies to enable certain features of the Service, to better
understand how you interact with the Site and to monitor aggregate usage by our
users and web traffic routing on the Service. Session cookies or other similar
technologies are deleted automatically from your computer when you log off from
the Site or cease using the Service and then close your browser.
(3)
However, persistent cookies remain
after this, therefore if you do not want such information to be automatically
collected through the use of cookies, you will be prompted on your browser
which allows you to accept or deny the use of such cookies. Alternatively,
cookies can also be disabled by setting a preference in your web browser or on
your device. However, if you disable cookies on your device, you will not be
able to use all parts or all functionalities of the Service.
E.
Financial Information
(1)
We may collect your financial
information including but not limited to your billing name, billing address and
credit card details. Your financial information can only be assessed by certain authorised staff of the Company.
(2)
We use your financial information
solely as authorized by you in accordance with the Service.
2. How We Use Information We Collect
We use your personal information and
other information collected or provided through the Service for the following general
purposes:
(a)
for distribution to merchants
providing services through the Site or to buyers receiving services through the
Site;
(b)
to provide, operate, maintain, and
enhance the Service;
(c)
to provide you with information,
administrative notices and communications relevant to your use of the Service;
(d)
to process your registration with the
Service, including verifying your information is active and valid;
(e)
for purposes disclosed at the time you
provide your information or as otherwise set forth in this Policy;
(f)
to contact you for administrative
purposes such as customer service, to address intellectual property
infringement, defamation issues or privacy violations related to user content,
or to send communications, updates, and promotions related to the Service;
(g)
in the case of cookies and
automatically-collected information, to personalize or customize the Service;
(h)
to provide customized content and
information, track your participation in any activities on the Service;
(i)
for billing, identification and authentication,
and fraud prevention;
(j)
for internal business purposes;
(k)
to analyze Site usage, improve the
Service, and develop new products, services, features and functionality;
(l)
to conduct market research about the
Service, and/or usage or users of the Service, including in order to market the
Service;
(m)
for troubleshooting problems, and
detecting and protecting against error, fraud or other criminal activity;
(n)
to help diagnose problems with our
computer server, and to administer the Site; and
(o)
as otherwise set forth in the Policy.
3. Disclosure
or Sharing of Information
(a)
We may share your personal information
with authorized third party service providers which provide the whole or any
part of the Service on our behalf for you. However, we do not sell, share, rent
or trade your personal information. We do not share your personal information
with third parties for any direct marketing purposes unless such consent has
been expressly given by you to us. However, your personal information may be
shared to third parties without your consent, in the following circumstances:
(1)
Any information you include in a
publicly-accessible area of the Service, such as a public profile page, will be
available to anyone who has access to that content, including other users.
(2)
Third party merchants provide services
through the Site, and third party buyers receive services through the Site. We
may provide these merchants and buyers with access to user information, and
your personal information, only as necessary to carry out or receive the
services being provided (namely address details, contact details, driver
details, vehicle details, location details and image content). These parties
are bound by privacy restrictions at least as restrictive as those set forth in
this Policy.
(3)
Third party service providers work on
website or application development, hosting, maintenance, and other services
for us. These third parties may have access to and/or process your personal
information, in connection with providing these services. Such third party
providers agree to maintain the confidentiality of such information.
(4)
We use a payment processing company to
receive and process your financial transactions for us. Unless we tell you
differently, our payment processing company does not have the right to use your
financial information which we share with them beyond what is necessary to
assist us.
(5)
We may share non-personally
identifiable information, such as aggregated user statistics and log data, with
third parties for business purposes.
(6)
We cooperate with government and law
enforcement officials and private parties to enforce and comply with the law.
Thus, we may access, use, preserve, transfer and disclose your personal
information, if required to do so by law or in the good-faith belief that disclosure
is necessary to comply with applicable laws in response to a court order,
judicial or other government subpoena or warrant, or to otherwise cooperate
with law enforcement or other governmental agencies, or to protect the safety,
rights and property of the Company, the Services or any third party. Such
disclosures may be carried out without notice to you.
(7)
We reserve the right to transfer, sell
and/or distribute all information collected through the Service including your
personal information, to an affiliate, subsidiary, or third party in the event
of any reorganization, merger, sale, joint venture, assignment, transfer or
other disposition of all or part of our business, assets or stock. In the event
of an insolvency, bankruptcy, or receivership in which information is
transferred to one or more third parties as one of our business assets. We will
use our best efforts to ensure that the new entity follows this Policy with
respect to your information, as and to the extent required by applicable law.
(8)
We may disclose your personal
information as may be described to you at the time the information is
collected, or in any other manner to which you consent.
(b)
We ensure that our third party agents
receiving your personal information are bound by privacy restrictions to the
extent as set forth in this Policy as best to our ability. However, we are not
responsible for any issues that may arise regarding the privacy policies of any
such third parties. By using the Site and the Service, you do hereby agree to
hold the Company free from harm from any claims and/or damages that may arise
from the actions of any third parties.
(c)
This Policy does not govern the
collection, processing, use and disclosure of your personal information by
third party that we do not control or not employed or managed by us. If you
visit any web link mentioned in the Site, it is your responsibility to review
its privacy policy before providing the site with any information.
4. Right of Opt-Out,
Removal and Correction
(a)
In respect of this Policy, you have
the option to share certain personal information with us or not at the expense
in which we may or may not be able to provide you some of the features and
functionality of the Service.
(b)
You have the option to opt-out of
receiving email campaigns from us by unsubscribing from such emails at any time
or by emailing help.malaysiaseafood@gmail.com
. You have the option to remove your information from our database at any time
by contacting us at help.malaysiaseafood@gmail.com
.
(c)
You have the option to edit or delete
your personal information and preferences, or withdraw (in full or in part)
your consent given or limit the use of any such information by contacting us at
help.malaysiaseafood@gmail.com
.
(d)
Please note that any changes you make
will require a reasonable period of time to be updated in our databases. This
is to preserve the integrity of our databases, we may retain the information
submitted by you of the Service for the purposes mentioned in this Policy for
an indefinite length of time. If required by law, we will delete the
information by erasing it from our database.
5. Failure or Refusal
to Provide Information
Your personal information provided to us are
wholly voluntary in nature and you are not under any obligation or duress to do
so. We shall not be liable for any consequences resulting from or in connection
with your failure or refusal to provide your personal information to us.
6. Protection of
Information
(a)
Your account with us on the Site is
password-protected for privacy and security so that only you and our authorized
designated staff have access to your account information. However, to further
prevent unauthorized access to your account and personal information, you
should consider protecting your password appropriately by limiting access to
your computer, device and browser by signing off after you have finished
accessing your account on the Site. This protection can be strengthened by also
setting a password that is not obvious (e.g. your name, your birthday). It is
recommended that it should consist a minimum of 8 characters including capital
letter(s) and symbols.
(b)
However, realistically there is no
transmission of data over the Internet that can be 100% guaranteed to be
secure. As such, the security of any information you transmit to us cannot be
guarantee hence you should take necessary precautions and at your own risk.
Reasonable efforts will be employed and taken seriously by us to ensure the
security of all credit card and other personal information to be handled
securely. However, we expressly disclaim any liability for any unauthorized
access to or use of our secure servers and/or any and all personal and/or
financial information stored therein, and you agree to hold us harmless for any
damages that may result therefrom. We expressly disclaim any liability that may
arise should any other individuals obtain the information you provide to this
Site.
7. Changes to this
Policy
(a)
Our security and privacy policy will
be periodically reviewed and further improved as and when necessary. Please
revisit this page periodically to stay updated of any changes we may have made.
In the event any such changes is made to this Policy, we will make it available
and update throughout the Service.
(b)
We will endeavor to our best ability
to notify you of any of these changes by email, but will not be liable for any
failure to do so. We recommend you to review this Policy periodically and if
there are any of the terms or conditions of this Policy which you do not
understand or if you face any technical problems, or other issues related to
your use of the Service, kindly inquire by emailing us at help.malaysiaseafood@gmail.com
.
(c)
If the nature of your concerns are
regarding this Policy, kindly send us a detailed email with any attachments to help.malaysiaseafood@gmail.com
and we endeavor to resolve your concerns.
Malaysiaseafood.com is owned by Deep Sea Fishery Kingdom Sdn Bhd
